Frequently Asked Questions
Everything you need to know about our premium culinary tools.
What materials are used in Viking cookware?
Viking cookware is crafted using professional-grade materials, including 5-ply and 3-ply stainless steel, hard-anodized aluminum, and cast iron, all designed for superior heat distribution and durability.
Is Viking cookware dishwasher safe?
While many of our stainless steel products are dishwasher safe, we recommend hand washing with mild detergent to preserve the mirror finish and extend the life of the non-stick surfaces.
What is your shipping policy for large kitchenware orders?
We offer free standard shipping on all orders over $99 within the contiguous United States. Orders are typically processed within 1-2 business days.
What is the warranty on Viking Culinary products?
Most Viking Culinary products come with a limited lifetime warranty against manufacturer defects. Please retain your proof of purchase to facilitate any warranty claims.
Can I use Viking cookware on an induction cooktop?
Yes, our stainless steel and cast iron collections are induction-ready. Look for the induction-compatible symbol on the product packaging or specific product pages.
How do I return a product if I am not satisfied?
We offer a 30-day return policy for unused items in their original packaging. Simply contact our support team to initiate a return authorization and receive a shipping label.